Patient Texting

Securely message the way your patients
and colleagues most prefer - with doctoc’s
Patient Text Messaging Service.
Patient Text Messaging Service a woman in a white coat using a tablet
Patient Text Messaging Service

A simple and secure Two-way Patient Text Messaging Service

A 2020 US Federal Government study* found that 98.2% of patients across all ages preferred text messaging to communicate with their healthcare providers.

Let’s engage patients, send updates and PHI, schedule appointments and answer questions with Doctoc’s AI-powered two-way patient texting.

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Adapt to emerging trend
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AI-powered text routing
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Advanced and efficient
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Send plain texts and PHI
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Timely manage every patient’s text by Dynamic routing

Texting is fast and easy, but that doesn’t mean that the messages escape oversight. Doctoc’s Patient Text Messaging Service provides functionality to manage every text.
  • Intelligent text routing ensures patients reach to the correct person without an intermediary
  • Program the system to flag keywords that indicate an urgent situation
  • Connect text messages to the patient's record in an EMR or patient database

Not just a phone number but a text number, too

Patients often visit multiple doctors and find communicating through patient portals difficult. Doctoc’s patient texting platform makes it easy and simple for the patients to communicate with clinics.
  • No more patient portal logins- patients can directly text the clinic’s main number
  • No need for any special app for patients- just the regular texting app
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PHI Exchange, Reinvented

HIPAA-compliant text messaging service ensures the secure handling of sensitive patient health information (PHI) on a daily basis. By utilizing Doctoc's HIPAA-compliant texting solution, healthcare professionals can maintain compliance while staying connected with their patients, delivering superior patient texting experience.
  • Patients can send plain text or attach any file, take live pictures, and send them to clinicians
  • Enables private mode for sharing private health information with patients
  • Verifies patient identity before accessing the secure file

Automated Patient Reminders

Only 18 percent of people listen to voicemails from numbers they don’t recognize. In contrast, over 90 percent of people read a text message within three minutes of receiving it. Patient reminders boost efficiency, and improve the patient experience as well as compliance. Phone calls have a role to play, but playing phone tag with your patients is a terrible waste of time. It's time to start texting your patients.
  • Text patient reminders via to improve on-time show-ups.
  • Text patient recalls to improve patient outcomes and to optimize revenue.
  • Text procedure preparation instructions – customized to each doctor’s preference – to improve patient compliance and outcomes.
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HIPAA-compliant internal texting

Use Doctoc’s secure texting to communicate securely within your clinic, which makes it easier for doctors, medical assistants, and clinic staff. Everyone will be connected – whether they work at a desk at the office, from home, or are on the move.
  • Send and receive plain texts or attach any PHI
  • Set up group messaging to facilitate team communication
  • Get immediate visibility on who read the message and who hasn’t
  • Escalate important texts with color coding and sounds to mark them as urgent or stat
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Get the oversight you need to get your medical clinic’s communications under control.

The doctoc dashboard gives you visibility on every communications encounter that touches your practice and reporting on how your team is performing on a clinical, departmental, and individual level. It will transform your entire communications system.

Promote Teamwork

Improve Accountability

Optimize Efficiency

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Step into the next wave of patient communication with Doctoc's Two-Way Patient Text Messaging Service!

Dive into a seamless world of patient-clinic and inter-clinic communication with Doctoc's state-of-the-art texting feature. It includes Dynamic routing feature, removes the need for patient portals, automates patient reminders and brings your clinic into the 21st century.

With a staggering 98.2% of patients opting for text communication, Doctoc leverages AI-driven routing to ensure messages reach their destination with speed and accuracy. From sharing plain texts to lab results, X-rays or any PHI, Doctoc’s secure patient texting service redefines efficiency while maintaining HIPAA compliance.

Doctoc integrates with EMR/EHR systems flawlessly and offers convenience with just one number for calling and texting. Text messages are marked as delivered or read providing status updates for immediate knowledge. Experience efficiency, security, and patient-centricity with Doctoc’s HIPAA compliant Texting Service.

What 100's of Medical Practices Say about Doctoc!

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As an administrator overseeing three hospital clinic locations with multiple providers I have been impressed that the doctoc system was easy to implement, improved our workflow, and our staff likes it.

~ Richard Wedig

Chief Clinic & Surgical Services Officer
Wickenburg Community Hospital
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As a consultant to hospitals and clinics, I highly recommend doctoc. The software is simple to use and the doctoc team is easy to work with. In fact, everything is easy with doctoc!

~ Jeff Russell

Chief Executive Officer
Cornerstone Business Solutions
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We have found doctoc to be a reliable well-designed software. The team at doctoc is a pleasure to interact with, and is responsive for support and feature requests.

~ Paul M. Corsello, MD

Huron Gastro/Center for Digestive Care,
Ypsilanti, MI.

See how clinics like yours are using doctoc’s Medical Patient-Messaging System


A healthcare communications platform
designed exclusively for medical clinics
by medical professionals

No Contracts
We are so confident that doctoc will improve your medical clinic’s communications that we don’t require contracts.

Competitive Pricing
Our cost effective solutions and simple billing statements will help your clinic stay on budget.

Locked In Data Security
Your clinic’s information is protected with comprehensive HIPAA-compliance and Health Level Seven (HL7) data security.

EMR Integration
Options for both automated integration with participating EMR providers and one-click transfer functionality to ensure your records are always current.

100% Healthcare Focus
doctoc is 100% laser focused on healthcare communications. Our platform is designed to improve clinic performance. We’re not distracted by anything else.

15-Day Trial

Free Trial
It is easy to give doctoc a try and experience the difference it can make for your practice. Sign up now and get your first month free.

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